We would like to start off by thanking you for your purchase as well as your review. We take our customers feedback very seriously and always strive to make our customers happy. I would like to clarify some items for you as I think that you may have a slight misunderstanding to your charges, the warranty, and retail price of the Chelsea sunglass. Please re-check your statement as you were not charged $15. Abaco warranties our sunglasses from manufacturers defects in addition to accidental breakage and scratched lenses. We developed a streamline system that provides our customers the ability to warranty a sunglass online without having to spend money on returning a broken sunglass. In order to continue providing high quality sunglasses at a fraction of the price of comparable quality sunglasses + offer a lifetime warranty that covers accidental breakage and scratched lenses, we do charge a nominal shipping/processing fee. I am confident that when you review your actual charge and also take into consideration all factors you will understand that the actual fee that you were charged is reasonable.