ALL POLARIZED | LIFETIME WARRANTY
Abaco Help Page

Abaco Help Center

Register Your Sunglasses

  1. 1. Log into your Abaco account. The log in button is on the top of the page (desktop), in the menu button (mobile).
  2. 2. If you dont have an account create one.
  3. 3. Click "Register Your Sunglasses" button in your account page.
  4. 4. Fill out warranty information. If you need additional help click the question marks next to each field.
  5. 5. Click the Register button at the bottom of the page. You will now see your sunglasses in your account page.
  6. Additional Notes:
    -You need a unique Warranty Code for each pair you are registering.
    -If there were no error's you will be redirected back to your account page.
    -If you are not redirected, then you will be prompted with the field that has an error.
    -If you need to claim your warranty you will still need to do that.

Request A Warranty Code

  1. 1. Log into your Abaco account. The log in button is on the top of the page (desktop), in the menu button (mobile).
  2. 2. If you dont have an account create one.
  3. 3. Click "Register Your Sunglasses" button in your account page.
  4. 4. Click "If you DO NOT have a warranty code click here to fill out a form" button at bottom of the page
  5. 5. Fill out the appropriate information and click submit.
  6. Additional Notes:
    -All Abaco Sunglasses Sold After 7/5/2017 Include Warranty Codes.
    -You must have a receipt or some form of proof of purchase from before 7/5/2017 to receive a code.
    -It can take a business week to verify purchase of your Abaco Sunglasses after submitting the code request.

Claim Your Warranty

  1. 1. Log into your Abaco account. The log in button is on the top of the page (desktop), in the menu button (mobile).
  2. 2. Click the "Claim" button in your account page next to the sunglass needing to be replaced.
  3. 3. Fill out the form with all appropriate information and click submit.
  4. Additional Notes:
    -You must of previously registered your sunglasses.
    -Warranty's do not cover lost sunglasses.
    -You do not need to send in your sunglasses, just fill out the form.
    -It can take up to a business week for new sunglasses to be sent from our warehouse.

Return Or Exchange Your Sunglasses

  1. 1. Click the "Returns" button in your account page or at the bottom of our website.
  2. 2. Fill out the email address used to purchase as well as your order number.
  3. 3. Click the "Start A Return" button.
  4. 4. Click the items you would like to return or exchange.
  5. 5. Click the "Continue" button.
  6. 6. Choose the appropriate reason.
  7. 7. Specify whether it is a return or exchange in notes with the item you want to exchange for instead.
  8. 8. Click the "Confirm And Submit" button.
  9. Additional Notes:
    -You would have received an email with order number at time of purchase.
    -You must have given your email to be eligible for returns or exchanges.
    -To be eligible for a return or exchange it must be within 30 days of purchase.
    -Must be returned in the same condition purchased.
    -Website orders are only eligible for returns.
    -If purchased from a store or kiosk you must return your sunglasses there.